The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Buffet!
“The buffet offered a large spread with an impressive variety of dishes that were beautifully presented.” view full review
Spacious Comfort
“The room was exceptionally spacious, complete with a lovely lawn for relaxing moments in nature.” view full review
Cozy Beds
“The bed was incredibly huge and comfortable, ensuring a perfect night's sleep after a long day.” view full review
Modern & Clean
“The bathrooms were modern and spotless, providing a refreshing experience that truly enhanced our stay.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Express check-in/ -out
No pets allowed
24-hour security
Fire extinguishers
Services
Room service
Dining
Restaurant
Children
Cots
Spa & Leisure
Garden area
Leisure/ TV room
Room features
Sitting area
Terrace
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
No 29, Haddon Hill Road,
Nuwara Eliya,
Sri Lanka,
22200,
Nuwara Eliya District
Map view
No 29, Haddon Hill Road,
Nuwara Eliya,
Sri Lanka,
22200,
Nuwara Eliya District
City landmarks
Golf Course
Nuwara Eliya Golf Club
910 m
Gregory Lake
2.1
km
Queen Elizabeth Dr
Mackwoods Tea Museum
1.2
km
Park
Galway's Land National Park
1.7
km
A5
Victoria Park of Nuwara Eliya
2.0
km
Lake
Gregory Park
2.0
km
Bridge
Kothmale Hanging Bridge
1.1
km
Nuwara Eliya and Tea Country
1.2
km
Church
Holy Trinity Church
1.5
km
Nuwara Eliya
Shanthipura View Point
1.9
km
Bomburu Ella Waterfall
450 m
Unique View Rd
Glen Falls
670 m
Mohini falls
450 m
Nanu Oya
1.1
km
Church
St Francis Xavier's church
1.7
km
Sri Murugesa Square
Gayathri Peedam
1.1
km
Nawajanapadaya rd
Shsnew
450 m
Badulla Road
Hakgala Botanic Gardens
2.1
km
Kandy-Nuwaraeliya Road
Shri Bhakta Hanuman Temple
2.0
km
Badulla road
International Buddhist Centre
1.8
km
Nuwara Eliya 22200
Gayathri Temple
2.0
km
Single Tree Hill
2.4
km
Waterfall
Lover's leap Waterfall
3.2
km
Nuwara Eliya 22200
Nuwara Eliya City View point In RRC gama
2.8
km
Peradeniya-Badulla-Chenkaladi Hwy
Magasthota Junction
2.8
km
Nuwara Eliya
Pedro Tea Factory
3.7
km
Nanuoya
Nanuoya Water Falls
3.3
km
Nearby
Park
Victoria Park
370 m
Nuwara Eliya-Uda Pussellawa Rd
Victoria Park Entrance
140 m
Restaurants
Lake View Pub
690 m
Alpine Hotel
Thinking Cup
100 m
# 134 Badulla Road
Queenswood Restaurant
480 m
124 Badulla Road
Grand Indian
740 m
Grand Hotel Rd
Glen Fall Restaurant
690 m
10 Glenfall Road Located in Araliya Green Hills Hotel
King Prawn Restaurant
710 m
5 Grand Hotel Rd
Coffee Bar
730 m
Grand Hotel Road The Grand Hotel
Tea Lounge
750 m
Grand Hotel
Barnes Hall
740 m
Grand Hotel Road Grand Hotel
High Tea at the Grand
750 m
Grand Hotel
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.0
Location
7.3
Service
7.0
Dining
6.4
Guest reviews
7.4/10
based on 10 reviews
7.8
7.8/10 based on 34 reviews
Linda
United States,
August
2024
7.0/10
Overall, I had a pleasant stay at the hotel. The rooms are basic but well-maintained, especially those with stunning views of the valley. The staff was very friendly and helpful, but I felt like the service could be more organized. The location is pretty nice, just a short walk from town, although there’s a new hotel construction that might spoil some of the views. The dining experience had its ups and downs, but the lack of artificial flavors was a big plus for me.
Rooms
8.0
The rooms are basic but kept clean and comfortable. I particularly enjoyed the ones that overlooked the valley.
Service
7.0
The staff were incredibly kind and provided good local information, but the overall service could use clearer management guidance.
Location
7.0
Dining
6.0
The dining experience was a mixed bag; while some dishes delivered good flavors and no artificial additives, others came without items listed on the menu.
Facilities
7.0
The hotel offered decent facilities, but nothing overly luxurious or impressive.
Zach
United States,
July
2024
8.0/10
I had a pleasant stay at this hotel, which offered clean and comfortable family rooms equipped with great amenities. The location was beautiful, nestled in nature but required a bit of uphill walking to return to the town. While the dining options were excellent and showcased stunning views, the service lacked a bit of motivation. Overall, it's a good value for money, but there's room for improvement.
Rooms
9.0
The family rooms were clean, comfortable, and included hot showers, heaters, a fridge, and cable TV.
Service
6.0
The service was okay, but I felt the staff, including the manager, seemed a bit lacking in motivation.
Location
8.0
The location was great, set in the middle of nature and just a pleasant 10-15 minute walk to town, though the slight hill back can be challenging.
Dining
10.0
Dining was excellent with vibrant flavors and beautiful views around the hills. I especially loved that there were no artificial flavors.
Facilities
7.0
The facilities seem decent, though nothing particularly stood out as luxurious.
Joel
United States,
July
2024
6.0/10
I recently stayed at this hotel, and while it offers a serene view of nature, the overall experience fell short. The rooms were smaller than expected and not as clean as I hoped, with some amenities missing. However, the staff were incredibly friendly and accommodating, which made up for some of the shortcomings. The location had its charms, but with construction nearby, it did spoil the views a bit.
Rooms
5.0
The rooms were small and below ground level; unfortunately, they weren't properly cleaned, and the waste basket wasn't emptied.
Service
9.0
The service was fantastic! One staff member went above and beyond to help us get to Horton Plains National Park, and overall, the staff were polite and reasonable.
Location
7.0
The location is quite lovely with a serene view of nature, though it's overshadowed by a large hotel being built in front of it, spoiling the view somewhat. It's a bit of a walk back into town, but not too far.
Dining
5.0
Dining was probably the worst aspect of my stay. It was very simple fare and didn't live up to my expectations.
Facilities
5.0
The hotel had basic facilities, but nothing remarkable stood out to me, and the dining options were lacking.
Phil
United States,
July
2024
6.0/10
I had a decent stay at the hotel, enjoying the clean and comfortable rooms. The location was great for a nice walk to town, offering beautiful views of nature, but be aware of the slight hill on the way back. The service, while polite, could use some improvement, especially in providing local information. Overall, the value for money was acceptable, though the dining experience left something to be desired.
Rooms
7.0
The family rooms were clean and comfortable, but it was really chilly during my stay.
Service
5.0
The service was polite and reasonable, but I found them not very responsible or alert when we asked for local information.
Location
8.0
The hotel's location is great, offering a serene view of nature; however, be prepared for a slight hill on the way back from town.
Dining
5.0
I found the dining experience to be quite disappointing, especially considering the price we paid.
Facilities
6.0
While the facilities weren't notable, they were decent for the price.
Howard
United States,
June
2024
7.4/10
I had a lovely stay at this hotel, as the location is absolutely the best in Nuwera Eliya, providing a nice walking distance to town. The rooms are quite comfortable and well-laid-out, although mine could have used a little more cleaning. The staff really went above and beyond, offering us delicious meals and great service. However, be prepared for some noise from the construction next door and limited dining options.
Rooms
7.0
The rooms were comfortable and well laid out, but my waste basket wasn't empty upon arrival.
Service
9.0
The service was exceptional; the staff was friendly and made sure we were well taken care of with meals and other needs.
Location
8.0
The location is fantastic, just a nice 10-15 minute walk from town, though the new hotel construction is obstructing some views.
Dining
6.0
Dining was good but could really use improvement in variety; some dishes, like the chicken curry, sounded amazing but weren’t on the menu for guests.
Facilities
7.0
Facilities were decent and well-maintained, but nothing particularly luxurious stood out during my stay.
Jerome
United States,
June
2024
7.8/10
The hotel offers a cozy and comfortable stay with a lovely ambiance. The service was generally excellent, with attentive staff and delicious meal options. However, the location could be a bit challenging due to the slight hill on the return walk. Overall, it's a good value for money, especially considering the great dining experience and the beautiful views around.
Rooms
7.0
The rooms were basic but cozy and comfortable, offering a charming estate bungalow feel.
Service
9.0
The service was simply excellent, providing us with tea for breakfast and fantastic dinner options.
Location
7.0
The location is quite nice, just a 10-15 minute walk out of town, though be warned about the slight hill on the way back.
Dining
9.0
The dining was truly excellent, especially with those beautiful views around the hills and no artificial flavors in the food.
Facilities
7.0
The facilities were adequate, offering a pleasant environment for relaxation.
Al
United States,
June
2024
8.0/10
I really enjoyed my stay at the hotel as it offered comfortable rooms with great views and was situated in a peaceful location just a 10-15 minute walk from town. The dining experience was fantastic overall, although we encountered a few difficulties with staff service. While the amenities were decent, there were areas that could use some improvement, particularly in terms of local information access.
Rooms
9.0
My room was spacious and very comfortable, featuring fantastic views and large patio doors that let in plenty of light. It came equipped with heaters, a fridge, and cable TV.
Service
7.0
The service was hit or miss; while the food was amazing, I felt the staff needed a bit more training as getting local information was challenging. However, they did provide excellent options for tea and dinner.
Location
8.0
The hotel's location is quite nice, set against a peaceful backdrop. It’s about a 10-15 minute walk into town, but be warned—there's a slight hill to navigate on the way back.
Dining
9.0
The dining experience was excellent, especially the breakfast which included seasonal local products and notably no artificial flavors.
Facilities
7.0
The facilities were decent, with everything we needed, but not particularly luxurious or modern. It felt a bit basic at times.
Nicole
United States,
June
2024
5.6/10
I enjoyed my stay at the hotel, but it had its ups and downs. The location is great, just a pleasant 10-15 minute walk from town, although the surroundings weren't exactly picturesque. The rooms could have been cleaner, especially considering the luxurious price tag. The staff members were mostly kind and helpful, though there were some moments that felt unprofessional. Dining in the restaurant was quite lackluster, primarily due to the poor breakfast. Overall, it was decent but not without its flaws.
Rooms
6.0
The rooms were priced like a luxury hotel but unfortunately, they were not properly cleaned, and the waste basket wasn’t emptied.
Service
5.0
While some staff were kind and helpful, others were quite rude and the management seemed lacking in training for proper service.
Location
7.0
The location was decent, about a 10-15 minute walk from town, although I did have to tackle a slight hill on the way back.
Dining
5.0
The breakfast was probably the worst part of my stay; it was not great and came without some items listed on the menu.
Facilities
6.0
The hotel did have decent amenities, but nothing particularly stood out to make it feel luxurious.
Conrad
United States,
June
2024
5.6/10
I really enjoyed my stay at the hotel, but it did have its ups and downs. The rooms were comfortable, although they could use a bit more attention for cleanliness. The service was generally kind, but I did face some issues with rudeness. The location is a bit far from the market, which can be a hassle, but the area has a nice hill that offers a pleasant walk. Dining options could definitely improve as well, especially for breakfast. Overall, it was decent value for money, but with some room for improvement.
Rooms
7.0
The rooms were comfortable and had a nice feel to them, but they weren’t properly cleaned, and the waste basket wasn’t emptied.
Service
6.0
While the staff was generally kind and helpful, I did experience some instances of rudeness, which was disappointing.
Location
5.0
The hotel is located a bit far from the market, and while the walk to town is nice, be prepared for a slight hill.
Dining
5.0
The breakfast experience was really bad for the money, and I felt it could use far more variety.
Facilities
6.0
The facilities are okay but nothing extraordinary.
Horace
United States,
March
2024
7.0/10
I had a decent stay at the hotel, enjoying the friendly staff and the beautiful views from the dining area. However, the rooms left a lot to be desired, with uncomfortable beds and a need for maintenance. The location is great for nature lovers, but the construction across the street does spoil the view a bit. Overall, it's a nice place with some trade-offs, especially when it comes to value for money.
Rooms
5.0
The rooms were somewhat disappointing, with uncomfortable beds and a general need for better maintenance and cleaning.
Service
7.0
The staff was very friendly and helpful, though they seemed a bit overwhelmed and not entirely aware of local information.
Location
8.0
The location is quite nice, surrounded by nature and just a 10-15 minute walk from town, although the construction in front is not ideal.
Dining
8.0
Dining was a highlight, with excellent meals and stunning views around the hills, although breakfast options could be improved.
Facilities
7.0
The facilities were average, but the dining area was excellent with beautiful views.
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